|
|
|||
|
|
|||
 |
|||
|
|
 |
||
|
CHECK-IN – When you arrive at our office for your appointment, please report to the check-in desk. Sign in and have a seat in our lobby while we get you checked-in. Our staff will be working with you on some details that are required for your patient records. For instance, we will ask you to fill out and sign all check-in forms before seeing the doctor. These forms provide necessary information about your insurance, age, occupation, any history of family illnesses, medications, etc. For your benefit and ours, it is necessary to keep the front desk staff informed at all times of any changes in address, phone numbers, or insurance coverage. Please be assured that any information we ask for is kept strictly confidential. REGISTRATION – When your appointment is made you may print the registration forms by opening the PDF file below. Form can be mailed at your request. Please complete as much information as possible. If questions do not apply to you, print “N/A” in the appropriate fields. All forms must be completed upon appointment arrival time. WAIT TIME - Because we sincerely value your time, we strive to stay on schedule so you can see your neurosurgeon within minutes of your arrival. However, because our specialty sometimes appointment schedules change due to an emergency or prolonged surgery that requires the surgeon's continued presence. Circumstances like these occasionally cause all or part of the day's appointments to be rescheduled. At times, the physician will elect to see patients that day at a later time. If you are unable to wait, we will be happy to reschedule your appointment to the earliest time available. STAFF - You may speak with a doctor's secretary, nurse, or physician's assistant regarding your condition, prior tests and treatment. It is important to be as informative and honest as possible. The support staff works directly with your neurosurgeon to provide you with high quality care. The information you give will be relayed to the doctor to diagnose and treat your condition. Our caring staff will educate you on tests, surgery, and post-op care. We are easy to reach and happy to answer any questions or concerns you might have. Although our staff members come from a variety of different educations and backgrounds, one aspect remains the same: we work to give you the finest health care along with courteous, helpful service. EXAM - The examination is based upon your symptoms, test results, records, and the information you have provided. It is vital that you let your neurosurgeon know your concerns. Too many times a patient leaves a physician's office with unanswered questions. We want you to fully understand your condition. We'll also make sure your family doctor is up-to-date on your condition by contacting them with urgent information and sharing copies of your office notes and surgical records. TESTS - After the doctor reviews your information and completes the examination, he/she may decide you need more testing. The doctor's support staff will give you information about the test and schedule it for you. To see a brief description of the most common tests we order go to ▪TESTS AND PROCEDURES We will also call your insurance company to verify authorization, if necessary. It is a good idea for you to call your insurance company prior to the test to verify their authorization. |
      |
||
|
|
|||
